SoftwareUCM
A Scalable & Secure Software PBX with State-of-the-Art UC Features
SoftwareUCM is a software-based PBX solution that provides a scalable business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before.
Flexible Deployment and Management
State-of-the-Art UC Features
This software PBX solution consolidates all business communications into a centralized platform. It integrates voice and video calling, meetings, chat, video surveillance, data tools, data analysis, mobility, facility access, intercoms, and more. SoftwareUCM provides key business tools, such as call queues, paging and intercom, operator consoles, video conferencing rooms, online customer service, and more.
Core PBX Features
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Synced Call History Across Devices
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1-Click Call Flip Between Endpoints
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Callback
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Call Forwarding
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Call Parking
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Call Pickup
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Call Routing
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Call Waiting
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Caller ID
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Dial by Name Directory
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DID (Direct Inward Dialing)
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DND (Do Not Disturb)
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Follow Me
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Time Conditions
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Attended Transfer
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Blind Transfer
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BLF Support
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Emergency Calls
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Speed Dial
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SCA
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Ring Groups
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Pickup Groups
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DISA
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Event List
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Announcement
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Auto Call Recording
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Music On Hold
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Custom IVR
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Voicemail
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Operator Panel (Switchboard)
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QueueMetrics
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Call Queue
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VoIP Trunks
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WebRTC Trunks
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IP Camera and GDS Integration via RTSP
Software PBX for a Self-Hosted UC Solution
SoftwareUCM provides our award-winning UCM PBX platform through easy-to deploy software that us installed and run on your own hardware, providing the ultimate control
State-of-the-Art UC Features
This software PBX unifies all business communications onto one centralized platform that provides voice and video calling, meetings, chat, data, analytics, mobility, facility access, intercoms, video surveillance, and more.
UC & Collaboration
Remote Calls, Meetings, Chats, and Collaboration
Audio and Video Meetings
Convert 2-Party Call to Conference Call
Meeting Assistant
Schedule Meetings
Schedule Recurring Meetings
Instant Meetings & Public Meeting Rooms
Post-meeting Reports
Schedule Onsite Meetings
Voicemail & Voice Messaging
Custom Account Status
Presentation and Whiteboard
Upload Files, Images, and Videos
Polls and Surveys in Chat
Instant Messaging
Wave Mobile App (for Android and iOS)
Wave Desktop Client (for Windows and macOS)
Wave Web Client (Chrome/Firefox/Edge/Safari)
Enterprise & Personal Contacts
Custom Profile Image
Deployment Flexibility
SoftwareUCM can be deployed on virtual machines, physical machines, or cloud platforms, and supports flexible server resources, providing easy implementation, expansion, and control.
Multi-Tenant Support
Resellers can install and maintain multiple customers through a single installation, allocating resources flexibly to various independent software instances.
Powerful Integrations and Expansions
Seamlessly integrate SoftwareUCM with your CRM, PMS, ERP, OA, Helpdesk, and other similar systems to enhance your businesses.
Enterprise-Grade Security and Encryption
SoftwareUCM provides end-to-end data encryption, storage, and backup mechanisms. It is also equipped with state-of-the-art anti-malware protection to ensure the security of all data.
Utilize on Nearly Any Device
SoftwareUCM supports all SIP endpoints and the Wave app for mobile, web, and desktop.
More Features
Customer Service Platform Support
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Live Chat
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WhatsApp Business Integration
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Call Queue
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Live Chat
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WhatsApp Business Integration
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Operator Panel (Switchboard)
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Third-Party CRM Integrations
Audio and Video Meetings
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Join Meetings Through Wave and SIP Phones, Trunks, & IP Cameras
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Allow External Contacts to Join The Meeting Via Browser
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Virtual Background
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Screen and Application Sharing and Annotation
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PDF File Sharing and Annotation
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Advance Meeting Whiteboard
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Easily Invite Other Users
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Synced Instant Messaging to Meeting Chats
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Displays Profile Image of Meeting Attendees
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Voice Detection
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Operator Panel (Switchboard)
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Third-Party CRM Integrations
Instant Messaging
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Synced Chat Messages Across Devices
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Upload Files, Images, and Videos
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Office365 and Google Drive File Sharing
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Voice Messaging
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Emoji Messages
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Message Replying
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Message Forwarding
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Mention Someone in a Message
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Typing Status & Read Receipts
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Edit and Delete Sent Messages
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Search Chat History
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Archive of Files Sent via Chat
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Group Chats
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Mute and Unmute Chats
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Pin Specific Conversations & Messages
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Initiate Meetings from Group Chats
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Grammar and Spell Check
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Support Cloud IM Service
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Offline Message Notifications
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End-to-End Encrypted Chat
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Polls and Surveys in Chat
Administration
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CDR (Call Detail Records)
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Event Alerts and SMS Notifications
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Event Logs
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Import and Export Extensions
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Feature Codes
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HTTPS API
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LDAP
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Feedback System
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PBX Dashboard
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System Resource Monitoring
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IVR
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User/Wave Permissions Management
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Web-based Management Portal
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SNMP
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Firewall
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Fail2ban
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IP Blacklist
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Network & Signaling Troubleshooting
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User Portal
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Gateway Provisioning
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Endpoint Provisioning
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Zero Config
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Centralized Management of Deployments via GDMS
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Call Quality Statistics Analysis/Reports
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Trunk Groups
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Voice Prompt Customization
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Multi-Factor Authentication (MFA)
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Trusted Login Locations
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TR-069
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OpenVPN
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DDNS
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Cloud Storage
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System Backup & Restore
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Customizable FQDN, Enterprise Name & Logo
Integration & Expansion
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Third-Party CRM Integrations
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Call Control with Microsoft Teams certified Headsets
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App Store for Officially Supported Integrations
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Wave for Microsoft Teams
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IP Camera Integration via SIP/RTSP
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PMS Integration (Property Management System)
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Wave for Microsoft Outlook
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HTTP API Integration
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Integration with GDS Series Door Access Solutions
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Wave for Google Chrome
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Microsoft Teams Integration via TeamMate
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GXW Series Gateway Integration
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Click2Dial Chrome Extension
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CTI Mode for GRP, GXV, and GXP Series IP Phones